From the parking lot to the last round. Frictionless.
Guest Experience is what your visitors see and feel — the kiosk they check in at, the waiver they sign before they arrive, the app that lets them book from the car. Every interaction reduces friction and makes your range feel like a modern entertainment destination.
Unlimited digital waivers with e-signatures, minor/parent workflows, ID upload and verification, and 30-point audit trails. Guests sign before they arrive via link, QR code, or the My Gunni app — or at the kiosk when they walk in. ESIGN/UETA compliant. Unlimited lifetime storage with no per-waiver fees. This is ShotPro's Core product and the foundation of the entire platform.
Self-service check-in that handles waiver verification, FPE assessment, lane assignment, and membership validation in a single flow. Reduces front desk processing time by 15% or more. Walk-in guests and reservation holders follow the same streamlined path. Print receipts on-site.
A unique ShotPro capability: the kiosk assesses each guest's experience level for their selected activity (handgun, revolver, shotgun, rifle, archery). Range admins see the FPE score on the terminal before assigning a lane. First-time shooters get flagged for additional RSO attention. This data feeds into the customer record and informs Revfinity's marketing segmentation.
Behavioral triggers tied to Revfinity snapshots for new guests. Ensures first-time visitors are prepared, informed, and safe before they hit the lane. Trigger-based automations fire educational content, safety reminders, or welcome messages based on the guest's profile and readiness level.
The consumer-facing mobile app that puts your range in the guest's pocket. Lane reservations, waiver pre-signing, membership management, event registration, proficiency tracking, and push notifications — all branded to your range. Keeps your range top-of-mind between visits.
In-range digital displays showing branded content, promotions, upcoming events, safety information, and advertising. Content managed from the ShotPro dashboard. Feeds into the ShotPro Ad Network for ranges that want to monetize their screen real estate with manufacturer-sponsored content.
SMS and email communications triggered by range activity — booking confirmations, check-in notifications, post-visit follow-ups, and membership alerts. All communications flow through the customer record so your staff can see the full conversation history.